Privacy Policy
Effective Date: July 2026
At CH33, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you visit our website or place an order:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment providers)
- Technical information such as IP address, browser type and device information
2. How We Use Your Information
Your personal information is used to:
- Process and deliver your orders
- Respond to your enquiries
- Improve our website and customer experience
- Send order confirmations and important service updates
- Comply with legal obligations
3. Data Protection
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
4. Cookies
Our website uses cookies to improve your browsing experience, analyse website traffic and enhance our services. You can manage your cookie preferences through your browser settings.
5. Third-Party Services
We may use trusted third-party providers for payment processing, shipping, website analytics and customer support. These providers only receive the information necessary to perform their services.
6. Your Rights
Depending on your country of residence, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to data processing
- Request a copy of your personal data
7. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us through our Contact page.
8. Changes to This Policy
CH33 may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
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CH33 - Born in Switzerland. Inspired by the Alps.
Terms & Conditions
Effective Date: July 2026
Welcome to CH33.
By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
CH33 is committed to providing premium products and excellent customer service. These Terms & Conditions govern the use of our website and all purchases made through our online store.
2. Products
We make every effort to ensure that product descriptions, images and prices are accurate. However, slight variations may occur due to photography, screen settings or manufacturing processes.
3. Orders
All orders are subject to availability and acceptance. CH33 reserves the right to refuse or cancel any order if necessary.
4. Prices
All prices are displayed in the applicable currency and may be updated without prior notice.
5. Payment
Payments must be completed using the secure payment methods available on our website.
6. Shipping
Shipping times are estimates and may vary depending on the destination and circumstances beyond our control.
7. Returns & Exchanges
Please refer to our Shipping & Returns page for complete information regarding returns, exchanges and refunds.
8. Intellectual Property
All content on this website, including logos, images, designs, graphics and text, is the exclusive property of CH33 and may not be copied, reproduced or used without prior written permission.
9. Limitation of Liability
CH33 shall not be held liable for indirect, incidental or consequential damages arising from the use of this website or our products.
10. Governing Law
These Terms & Conditions shall be governed by the laws of Switzerland.
11. Contact
For any questions regarding these Terms & Conditions, please contact us through our Contact page.
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CH33
Born in Switzerland. Inspired by the Alps.
Shipping & Returns
Effective Date: July 2026
At CH33, we are committed to providing a smooth and reliable shopping experience.
Shipping
We carefully prepare every order to ensure it arrives in perfect condition.
- Orders are processed within 1–3 business days.
- Delivery times vary depending on the destination.
- You will receive a confirmation email with tracking information once your order has been shipped.
- International shipping is available to selected countries.
Returns
Your satisfaction is important to us.
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
Returned items must be:
- Unworn
- Unwashed
- In their original condition
- With all original tags attached
Exchanges
If you need a different size or wish to exchange an item, please contact our customer service before returning your order.
Refunds
Once your returned item has been received and inspected, your refund will be processed using the original payment method.
Please note that shipping costs are generally non-refundable unless the return is due to an error on our part.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us immediately through our Contact page. We will resolve the issue as quickly as possible.
Contact
If you have any questions regarding shipping, returns or exchanges, our team will be happy to assist you.
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CH33
Born in Switzerland. Inspired by the Alps.
Cookie Policy
Effective Date: July 2026
At CH33, we use cookies to improve your browsing experience and provide the best possible service.
What are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve website performance.
Why We Use Cookies
We use cookies to:
- Ensure our website functions correctly.
- Improve website performance and user experience.
- Remember your preferences.
- Analyse website traffic.
- Protect our website against fraud and abuse.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly.
Performance Cookies
These cookies help us understand how visitors use our website so we can improve its performance.
Functional Cookies
These cookies remember your preferences, such as language or region.
Marketing Cookies
These cookies may be used to display relevant advertisements and measure marketing performance.
Managing Cookies
You can accept, reject or delete cookies at any time through your browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
Third-Party Cookies
Some trusted third-party services, such as payment providers or website analytics, may also use cookies.
Changes to this Cookie Policy
CH33 may update this Cookie Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions regarding our use of cookies, please contact us through our Contact page.
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CH33
Born in Switzerland. Inspired by the Alps.
Legal Notice
Effective Date: July 2026
Welcome to the official CH33 website.
Website Owner
CH33
Born in Switzerland. Inspired by the Alps.
Official business information will be updated following the formal registration of the company.
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Contact
For any questions regarding this website or our services, please contact us through our Contact page.
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Intellectual Property
All content published on this website, including but not limited to:
- CH33 logos
- Brand identity
- Product designs
- Images
- Photographs
- Graphics
- Texts
- Visual concepts
is protected by intellectual property laws.
No part of this website may be copied, reproduced, distributed or used without the prior written permission of CH33.
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Disclaimer
CH33 makes every reasonable effort to ensure that the information published on this website is accurate and up to date.
However, we cannot guarantee that all information will always be complete or error-free.
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External Links
This website may contain links to third-party websites.
CH33 is not responsible for the content or privacy practices of external websites.
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Applicable Law
This website is governed by the laws of Switzerland.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent Swiss courts.
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Updates
CH33 reserves the right to modify this Legal Notice at any time without prior notice.
Any updates will be published on this page.
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CH33
Born in Switzerland. Inspired by the Alps.